Shipping policy

Shipping Policy – Pétales en Fleurs

We’re delighted to ship your order with care and intention. Please review the following shipping guidelines before placing your order.

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Processing Times

All orders are processed within 2–4 business days. You will receive an email confirmation with tracking once your order has shipped.

Please note: Processing time does not include weekends, holidays, or carrier transit time.

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Domestic Shipping (U.S.)

Shipping rates and available delivery options are calculated at checkout. Available services may include USPS, UPS, or FedEx.

Delivery estimates vary by the shipping service selected at checkout.

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International Shipping

We do not currently ship internationally, but stay tuned — we’re blooming soon!

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Shipping Protection + Lost Packages

Pétales en Fleurs is not responsible for packages lost or delayed in transit. Once an order is marked as delivered by the carrier, it is considered complete.

If your package is lost or stolen, please file a claim directly with the shipping carrier using your tracking number.

Tip: Double-check your shipping address before submitting your order to avoid delays.

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Shipping Delays

Shipping times are estimated by carriers and may vary due to holidays, weather, high-volume seasons, or delays beyond our control. Please allow a few extra days during peak periods.

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Questions?

For shipping questions or concerns, contact us at hello@petalesenfleurs.com — we’re here to help.